Privacy Policy

Last Updated: January 26, 2026

At Comforsy (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you visit our website, create an account, make a purchase, or otherwise interact with our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Personal Information We Collect

We collect personal information necessary to process orders, provide customer service, and operate our business.

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Information provided when contacting customer support
  • Email address provided when subscribing to marketing communications (if applicable)

Information Collected Automatically

  • IP address
  • Browser and device information
  • Browsing behavior and interactions with the website
  • Approximate location based on IP address
  • Cookies and similar tracking technologies

Payment Information

Payments are securely processed by third-party payment providers (such as Shopify Payments, PayPal, Stripe, or other enabled payment services on this website). Comforsy does not store or access full payment card details.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • Processing and fulfilling orders, including payment processing, shipping, returns, and refunds
  • Communicating with customers regarding orders or inquiries
  • Providing customer support
  • Operating, maintaining, and improving the website
  • Preventing fraud, unauthorized transactions, and security issues
  • Complying with legal and regulatory requirements
  • Sending marketing emails only when you have opted in

3. Cookies, Analytics, and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality and to understand how visitors interact with our website.

We may use third-party analytics and advertising services, including Google Analytics, Google Ads Conversion Tracking, Meta (Facebook) Pixel, and other enabled tools.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Sharing of Personal Information

We share personal information only when necessary to conduct our business, including with:

  • Shopify and related e-commerce service providers
  • Payment processors
  • Shipping and logistics partners
  • Customer support and email service providers
  • Analytics and advertising partners
  • Legal or regulatory authorities when required by law

We do not sell personal information to third parties.

5. Data Retention

Personal information is retained only for as long as necessary to:

  • Fulfill orders and provide services
  • Meet legal, tax, and accounting obligations
  • Resolve disputes and enforce our policies

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Request access to your personal information
  • Request correction or deletion of your personal information
  • Withdraw consent to receive marketing communications at any time

You may submit requests by emailing support@comforsy.com. Identity verification may be required.

7. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the following rights:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information

Comforsy does not sell or share personal information as defined under CCPA.

Requests may be submitted by emailing support@comforsy.com.

8. International Users

If you access this website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

9. Data Security

We implement reasonable administrative, technical, and physical security measures. However, no method of transmission or storage is completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@comforsy.com

Hours (GMT-8):
Monday to Friday, 9:00 AM – 5:00 PM